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Introduction to Order Tracking

Track Your Order ARW Novelty Shops

At ARW Novelty Shops, we know how important it is to stay informed once you make a purchase. That is why we have made tracking your order simple, accurate, and available at any time. The Track Your Order page allows you to follow your shipment from the moment it is processed until it arrives at your doorstep.

Our tracking system is designed to give you full visibility over your purchase, whether it is a single item or multiple products from different collections. As soon as your order ships, you will receive a confirmation email containing your tracking number and a direct link to the carrier’s tracking information.

If you have created an account with ARW Novelty Shops, you can also log in to view your full order history, status updates, and estimated delivery times.

Track Your Order

Order Tracking

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Order Tracking

Why Order Tracking Matters

Online shopping should be easy and transparent. Clear tracking gives customers peace of mind, reduces uncertainty, and helps you plan for delivery. Knowing where your package is also ensures that you can reach out promptly if something unexpected occurs, such as a shipping delay or address error.

We value that trust and do everything we can to provide accurate tracking data. Each step of your order—processing, packaging, shipment, and delivery—is recorded in real time by our logistics partners. You can view these updates through your tracking number link or by contacting customer support for assistance

let us help

Need Assistance with Your Order

If you experience an issue or need clarification about your shipment, we are here to help. Our support team operates 24 hours a day, seven days a week. Provide your order number and email address when contacting us for faster service.

For help tracking an order, include your order number and the email address used at checkout. We’ll confirm your current status and share updates from our shipping partners. You can also visit the Track Your Order page to view real time updates directly.

Your satisfaction matters to us. Whether you are tracking your first purchase or following up on a repeat order, ARW Novelty Shops is committed to reliable, transparent service from start to finish.

Our Shipping Process

Helpful Tips for a Smooth Delivery

We work closely with reliable carriers to ensure smooth and efficient delivery. Orders are packaged carefully to protect your items and to make unboxing as enjoyable as the purchase itself. After your order leaves our Chesapeake VA fulfillment center, you will receive updates at each key stage of its journey.
Transparency is part of our customer service commitment. From jewelry and clothing to gadgets and pet accessories, every order receives the same attention to detail. Whether it is your first time shopping with us or a repeat purchase, you can expect prompt communication and dependable delivery.

Double check

Double check your shipping address before submitting your order.

Save your order

Save your order confirmation email—it contains all necessary tracking details.

Track Regularly

Track your shipment regularly to stay updated on progress.

Contact us

Contact us immediately if you notice any discrepancies or delays.

community values

Why Customers Trust ARW Novelty Shops

We believe our success depends on maintaining transparency and accountability. Real customer comments on our website highlight consistent service and product reliability. Shoppers have noted fast responses from support staff, accurate order updates, and smooth delivery experiences. Many return for additional purchases because of the clarity and ease they experience with every interaction.

Our Chesapeake VA location grounds us in community values while serving customers nationwide. Every order is processed carefully, and our small but dedicated team takes pride in making sure no question goes unanswered.

arw novelty customer Reviews

Real Customer Experiences

Verified customers have shared positive feedback about our order tracking and delivery process:

“exactly as described and arrived right on schedule.”
"updates came quickly and the item was packaged carefully."
“every order has shipped promptly with clear tracking information.”

Common Tracking Questions

If you have received your tracking number but it is not showing results yet, allow up to 48 hours for the carrier’s system to refresh. Tracking data becomes active once your package has been scanned by the carrier.

Check your spam or junk folder for the confirmation email. If you still cannot locate it, contact us at arwnovelty@gmail.com and we will resend the details.

Address changes can be made only before your order is shipped. Contact us as soon as possible with your updated address and order number so we can review the request.

You can contact us by phone or email. Our business hours are all day every day, so you can expect a prompt reply. Details are below.

Shipping times vary based on destination, but you can track your purchase through the Track Your Order page at any time.

Start by confirming that the delivery address on your order is correct. Sometimes, carriers mark items as delivered a few hours before they physically arrive. If your package is still missing after 24 hours, contact our support team for immediate assistance.

Email arwnovelty@gmail.com with your order number, photos if applicable, and a short description of the issue. We will review and resolve the problem as soon as possible.

We respond to most emails within a few hours. During high demand periods, responses may take up to 24 hours, but we make every effort to reply as quickly as possible.

Stay Connected

Stay informed about new products, promotions, and updates by visiting our website regularly. Our Featured Products section showcases new arrivals and trending items. You can also follow ARW Novelty Shops on Facebook, Instagram, and LinkedIn for store updates, seasonal highlights, and behind the scenes news.